Knowledge, training and experience.

Pitkin & Ruddock continually invest in training, customer service and achieving industry accreditation to ensure we can support and deliver according to our customers high expectations.



Pitkin & Ruddock was established in 1954 and incorporated in 1959. Over the past 50 years we have gained experience in depth, meeting the cooling, chilling, freezing and more recently heating requirements of thousands of customers. Whatever the application, our qualified and experienced staff will advise on any temperature control problem, select the best equipment to meet the specified duty, and see the project through from concept to final commissioning and operational life.

For all customers, large and small, the same high standards of refrigeration and air conditioning engineering are consistently upheld and the friendly personal attention of enthusiastic staff never varies.

We are long standing members of the Building Engineering Services Association (previously known as HVCA and B&ES) and belong to the Refrigeration & Air Conditioning Group which is a specialist section within the association. Membership of the association is subject to independent inspection and assessment by BM TRADA, and we are proud to have been able to meet all the set criteria and receive a positive feedback from the inspection team.

We are a REFCOM approved company registered in the safe handling of refrigerants. This provides one of the cornerstones of our environmental policy. In addition to the mandatory Refcom company registration for F-gas we also hold registration with REFCOM ELITE. Confirming we meet the voluntary best practice standards which exceed the mandatory requirement.

We are accredited by SafeContractor, CHAS and Construction Line, all third party accreditation schemes set up and run to promote the highest standards of health and safety in our work environment.

We are members of the Associated Air Conditioning and Refrigeration Contractors. ARC is a nationwide organisation of selected air conditioning and refrigeration contractors who are privately owned and funded and who's primary aim is to provide good quality service. Our aim is to maintain the very highest standards in design, installation and after-sales service, but more than this, we are active in promoting energy conservation and maximum plant efficiency. It is the firm belief of our organisation that a satisfied client is the greatest asset any business can possess.

All engineering staff hold industry recognised engineering services SKILLCARDS and refrigerant users also hold ACRIB cards identifying them as Registered Refrigerant Handlers. CSCS was set up to help the construction industry to improve quality and reduce accidents.
The CSCS skillcard scheme was set up to improve the quality and standards of Health, Safety and Environmental practice with the aim of accident reduction in the construction sector.
ACRIB registration is a voluntary scheme set up to encourage best practice and continually improve standards in the refrigeration and air conditioning industry.

We are members of the Waveney Safety & Environment Group which has members across all aspects of commerce and industry in the Waveney area, the group meets regularly to discuss and share ideas and good HSE practice.

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