About us
Our success for delivering complete temperature-controlled solutions, service and planned maintenance, is built on more than 65 years of experience and ongoing excellence. Everything we do starts with people; our success is built on long-term working relationships with our customers, employees and suppliers. We are a large, local family company that pride ourselves on delivering excellence through service.
We continually invest in our employee development so our business will grow – to ensure that we continue to meet the challenges of an ever-changing world of technical and environmental issues. As a team, we strive to ensure that our customers, suppliers and our level of service delivery, from initial consultation to final installation, is constant and completed to the highest standard.
For all customers, large and small, the same high standards of refrigeration and air conditioning engineering are consistently upheld and the friendly personal attention of enthusiastic staff never varies.
Speak to any member of the Pitkin & Ruddock team, wherever you are and they will be pleased to help.
Our Company Vision & Values
To be an organisation where colleagues feel valued, empowered and motivated to do their best work. We also strive to:
- Maintain our culture, our values and invest in our people.
- Ensure inclusion for all, delegate and empower responsibility.
- Deliver continued growth.
- Ensure continuous improvement of service delivery.
- Implement a modern IT framework and procedures.
Approachability
We’re approachable to our employees at all levels.
Respect & Care
We’re respectful, flexible and we endeavour to look after our valuable staff.
Integrity
We treat others how we expect and wish to be treated ourselves.
Reliability
We do what we say we’re going to do, when we say we’re going to do it.
Excellence
We carry out our work to the highest of standards.
Partnership
We respect our suppliers and pay them on time.
Client Case Studies
Residential Wine Cellar Installation
A homeowner required a dedicated wine cellar capable of storing and ageing an extensive collection of approximately 1,000 wine bottles, predominantly red wines. The objective was to create a reliable, temperature-controlled environment that would allow the wines to mature gracefully...
Warehouse Cold Room Installation for Food Wholesaler
The project involved designing and installing a large-scale freezer within an existing warehouse, creating a high-performance cold storage solution capable of maintaining consistent temperatures in a demanding operational environment.
The Importance of Air Conditioning Maintenance (PPM) in a Health Club
Riverhills Health Club and Spa operates a range of high use facilities, including a swimming pool hall with hydrotherapy and vitality pools, a gym, fitness studio, spin studio. All areas rely heavily on effective air conditioning and ventilation systems to control temperature, humidity, and air quality for both member comfort and equipment protection.
Bespoke climate control meets innovative community space design
Pitkin & Ruddock were engaged to design and install a bespoke HVAC system that would meet the building’s acoustic and airflow requirements while supporting its new role as a welcoming hub...
Modernising chillers for a plastics manufacturer
Aware of the urgent need to replace its obsolete refrigeration installations, the manufacturer was looking for a solution that would improve operational efficiency while meeting its sustainable development objectives.
Panasonic Powers Pitkin & Ruddock’s New Flagship Building
HVAC installer, Pitkin & Ruddock has taken a bold step towards long-term sustainability and growth with its new flagship HQ in Bury St Edmunds, equipped with a cutting-edge, integrated Panasonic solution.
Aesthetically Integrated Air Conditioning in a Discreet Countryside Installation
The practice needed an effective air conditioning (heating and cooling) and heat recovery ventilation system across their consultation and treatment rooms, as well as the visitor entrance area.
Supporting The Woodbridge Vets with a new climate control solution
The practice needed an effective air conditioning (heating and cooling) and heat recovery ventilation system across their consultation and treatment rooms, as well as the visitor entrance area.
Design, specify and install new refrigeration system for Food Industry partner
Taking a vacated warehouse facility and turning it into a extended medium temperature and low temperature storage facility.
New Daikin A/C system for Newton Road Conservative Club
Newton Road Conservative Club is a social club based in Ipswich Suffolk. The established building includes a main bar area and function room, both of which had an existing aging Daikin A/C system.
Refrigeration
Renewables
Air Conditioning
Service & Maintenance
Design
