Working for Pitkin & Ruddock
A collaborative working environment where each team member’s skills and experience are valued and appreciated.
When you join the Pitkin & Ruddock team you become part of a leading Refrigeration and Air Conditioning business, built around industry-leading technical expertise and excellent customer service.
For over 70 years we have been at the forefront of the Refrigeration and Air Conditioning industry, delivering innovative solutions to meet the demands of our clients in the East Anglian region and beyond. As a company we focus on creating a collaborative and nurturing environment where every team member’s skills and experience are valued.
All Pitkin & Ruddock employees benefit from being part of a dynamic, value-driven family-owned business. Family values are more than just a philosophy at Pitkin & Ruddock, they are a core part of how we run the company. By reinforcing these values in everything we do, we create a stronger, more compassionate workplace where employees feel supported and trusted.
Who works here?
We are a diverse group of professionals with a wide range of skills, backgrounds and experience. From young apprentices, to experienced engineers, technical sales and the senior leadership team, everyone has a vital role in making Pitkin & Ruddock work. Individuals across all our branches work together to create a well-rounded, efficient and effective team, that strives to deliver excellence to our customers and suppliers.
The different roles
The Pitkin & Ruddock team is made up of a broad range of differing roles, including:
- Apprentice Refrigeration and Air Conditioning Engineers
- Refrigeration and Air Conditioning Engineers
- Technical Sales & Projects Engineers
- Service Managers
- Service & Maintenance Coordinators
- Sales Coordinators
- Health, Safety, Environmental & Quality Specialist
- Accountancy & Finance Teams
- Human Resources Management
- Marketing Team
- Administrative & IT Support
What customers do we work for?
Pitkin & Ruddock can deliver Refrigeration and Air Conditioning design, installation and servicing solutions within most business environments. However, we do have specific experience in a number of core sectors, including:
- Healthcare facilities (Hospitals, Doctor Surgeries, Dental Practices)
- Industrial & Manufacturing
- Hospitality & Food Processing
- Pharmaceutical
- Veterinary Practices/Hospitals
- Retail
- Schools & Universities
- Data Centres
- Marine & Offshore vessels
- General Offices
Health & wellbeing
Here at Pitkin & Ruddock, we are 100% committed to providing a working environment that promotes physical, mental and emotional well-being for everyone within the company, ensuring that our team members feel supported in all aspects of their professional (and personal) lives.
This commitment and focus not only supports individuals, but also benefits the whole company. Because a happy, healthy and productive team is essential to delivering the very best service to our customers.
Training and Professional Development
We provide and support regular training opportunities for engineers and all our team members. Formal training and continued professional development not only enhances individual skills, but also provides a strategic advantage for Pitkin & Ruddock. Effective and regular training ensures engineers, technical staff and other team members are up to speed with the latest technologies, current standards and industry best practices. This leads to an improved service and increased customer satisfaction.
As part of our commitment to continuous professional development, we have a dedicated training centre at our premises in Bury St Edmunds. This centre allows us to offer a range of training activities, from in-house Toolbox Talks to tailored training programs delivered by industry specialists.
Progression
Pitkin & Ruddock work hard to support and maximise the professional growth opportunities for all our employees. We have established an environment where hard work, skills development and dedication are rewarded with progression through the company. Whether you’re at the start of your Refrigeration and Air Conditioning journey, or you’re an experienced professional looking to move to the next stage of your career, we provide a path for continuous development.
What we provide engineers
All qualified installation and servicing engineers will be provided with the following:
- Smart branded uniform
- Fully equipped van
- Personal protection equipment (PPE)
- Mobile phone
- Regular occupational health checks
- Access to human focus training
- Continous professional development opportunities
We value our employees not only for their work output but also as individuals, which is why we also provide regular social events. These events offer an excellent opportunity for team members to connect on a personal level outside of the work environment.
Moving from a different career
Moving from military life to a civilian career with Pitkin & Ruddock is no small feat. But for one of our engineers Steve, it has been a journey of growth, adaptability, and success.
Steve’s story is a testament to the potential for applying your skills and experiences into new ventures. Maybe becoming a Pitkin & Ruddock engineer is your next step…
