Service & Maintenance
Improving the resilience and increasing the longevity of your Refrigeration, Air Conditioning and Ventilation systems.
Servicing and planned maintenance is important for all Refrigeration and Air Conditioning. Regular servicing is the most cost-effective way to maximise performance, increase lifespan and improve energy efficiency.
For some organsiations, from retail and hospitality to medical, education and IT, an efficient and reliable Refrigeration, Air Conditioning or Ventilation system is business critical. In many environments it is essential that temperature control systems continue to function and if they do break-down they are up and running again as swiftly as possible (with minimum inconvenience).
Our service centres in Lowestoft, Bury St Edmunds, Ipswich, Bishop’s Stortford and Norwich provide on-going preventative maintenance and servicing, as well as delivering a quick response when needed. Whatever your requirements, our friendly, experienced team will keep your Refrigeration or Air Conditioning system and your business up and running, ensuring the maximum return on your investment.
Breakdown cover
Breakdown cover is available 24 hours/day, with no call out or mileage charges within normal working hours.
Arrange a system service
To arrange a service for your Refrigeration or Air Conditioning system, or to discuss a Planned Preventative Maintenance programme, please complete your details below. Alternatively you can call our Head Office on: 01502 563629.
The benefits of Planned Preventative Maintenance (PPM)
A Planned Preventative Maintenance (PPM) schedule for your Refrigeration or Air Conditioning system minimises the risk of business interruption by highlighting impending problems before they become costly issues.
Planned Preventative Maintenance will help to improve energy efficiency and enhance A/C and Refrigeration system optimisation. This delivers improved performance as well as ensuring you fully comply with your F-gas regulation obligations.
The benefits for a business include increased reliability, reduced running costs, quicker payback periods and potentially longer life, plus less carbon emissions.
Improved efficiency - Increased reliability - Reduced risk of business interruption - Long term savings
A/C & Refrigeration Service Plans - What makes us different?
- We check visual, mechanical, electrical and refrigeration elements to make sure your system gives you optimum trouble-free operation.
- You can opt for our annual Planned Preventative Maintenance plan or save with our three year fixed term contract. Each is tailored to your business and system requirements following an assessment by our technical Refrigeration and Air Conditioning experts.
- We can also offer 24/7 breakdown cover and will support your needs from any one of our five regional service centres, manned by friendly approachable staff.
- Appointments and maintenance are always scheduled in advance, at a time that's convenient to you.
Case studies
Residential Wine Cellar Installation
A homeowner required a dedicated wine cellar capable of storing and ageing an extensive collection of approximately 1,000 wine bottles, predominantly red wines. The objective was to create a reliable, temperature-controlled environment that would allow the wines to mature gracefully...
Warehouse Cold Room Installation for Food Wholesaler
The project involved designing and installing a large-scale freezer within an existing warehouse, creating a high-performance cold storage solution capable of maintaining consistent temperatures in a demanding operational environment.
The Importance of Air Conditioning Maintenance (PPM) in a Health Club
Riverhills Health Club and Spa operates a range of high use facilities, including a swimming pool hall with hydrotherapy and vitality pools, a gym, fitness studio, spin studio. All areas rely heavily on effective air conditioning and ventilation systems to control temperature, humidity, and air quality for both member comfort and equipment protection.
Bespoke climate control meets innovative community space design
Pitkin & Ruddock were engaged to design and install a bespoke HVAC system that would meet the building’s acoustic and airflow requirements while supporting its new role as a welcoming hub...
Modernising chillers for a plastics manufacturer
Aware of the urgent need to replace its obsolete refrigeration installations, the manufacturer was looking for a solution that would improve operational efficiency while meeting its sustainable development objectives.
Panasonic Powers Pitkin & Ruddock’s New Flagship Building
HVAC installer, Pitkin & Ruddock has taken a bold step towards long-term sustainability and growth with its new flagship HQ in Bury St Edmunds, equipped with a cutting-edge, integrated Panasonic solution.
Aesthetically Integrated Air Conditioning in a Discreet Countryside Installation
The practice needed an effective air conditioning (heating and cooling) and heat recovery ventilation system across their consultation and treatment rooms, as well as the visitor entrance area.
Supporting The Woodbridge Vets with a new climate control solution
The practice needed an effective air conditioning (heating and cooling) and heat recovery ventilation system across their consultation and treatment rooms, as well as the visitor entrance area.
Design, specify and install new refrigeration system for Food Industry partner
Taking a vacated warehouse facility and turning it into a extended medium temperature and low temperature storage facility.
New Daikin A/C system for Newton Road Conservative Club
Newton Road Conservative Club is a social club based in Ipswich Suffolk. The established building includes a main bar area and function room, both of which had an existing aging Daikin A/C system.
Replacing existing wall-mounted AC units for CMW Vets
In order to maintain air quality and provide a comfortable temperature controlled environment throughout the practice, the existing wall-mounted units would need to be replaced.
Upgrading air conditioning systems for St John’s Innovation Centre
St John’s Innovation Centre wanted to provide high-quality, energy-efficient air-conditioning that was also cost-effective for their budget.
James White Drinks
Installing replacement refrigeration equipment within a refrigerated reefer storage container.
East Coast College
Installing a more modern Air Handling Unit (AHU) that would reduce energy consumption and operating costs.
IT Classroom Ventilation System
Heat recovery ventilation system installation for a school IT classroom.
James Paget University Hospital
Preventative maintenance, reactive services and planned refurbishment projects for new Air Conditioning and Refrigeration systems installations.
Refrigeration condensing unit installation for Waveney Mushrooms
Installation of a new refrigeration condensing unit to a mushroom spawning shed.
Cold room solutions for Integra Veterinary Services
Integra decided to consolidate its refrigeration into one large cold room to be completely reliable with constant temperature monitoring.

















